My partner and I order for this location because its close to our house and I enjoy Milanos pizza. We had ordered our food and waited nearly 2 HOURS. I called to complain and the guy told me the food would be there in 15-20 minutes, and that wed get a discount on our food next time we ordered. I waited another half an hour for my food to arrive. If youre really busy I understand, but it shouldnt take two hours to get my food. I ended up sending a complaint to just eat so I could get a refund. I wouldnt recommend this place to anyone. The service is slow and the staff are rude.
Do not buy a Groupon for Milanos. They have special pricing for Groupon orders which end up costing you more. They charged an extra $11 when I used my Groupon and did not care when I brought this up. Despite ordering from them in the past, I will not be back and I have lodged a complaint with Groupon.
WE HAVE BEEN ORDERING PIZZA FROM MILANO'S ON SUNNYSIDE EACH WEEK FOR MORE THAN TWO YEARS. ITS ALWAYS BEEN ONE OR TWO WALK IN SPECIALS "THIN CRUST". HOWEVER FOR THE LAST 2 WEEKS WE CAN'T SEEM TO GET A "THIN CRUST" PIZZA FROM THEM. WHEN WE ORDER WE SPECIFICALLY SPECIFY "THIN CRUST" BUT WHEN WE PICK IT UP ITS LIKE A 2 INCH STEAK, NOT EATABLE. TOTALLY INSATSFIED WITH THEIR ATTITUDE AND RESPONSE. I'M NOT INTERESTED IN A BIG DISCOUNT THE NEXT TIME, ALL I WANT IS A "THIN CRUST" PIZZA. PLEASE.