Absolutely the WORST service ever today. I have ordered from Georges for years & years.....tonight, I ordered pizza and after 1 1/2 hours, called to ask about it. After being on hold twice, she said it must be on its way. almost 2 hours later, it came and was cold. I asked the delivery guy to hang a sec and phoned. Was put on hold twice again and then told her of my complaint, (expecting perhaps a deduction or at least an apology or something)...she put me on hold again and never came back. I thanked & paid the delivery guy for his time, but if this is how they treat long time customers, they should think again. I will be looking for a new pizza place and will be spreading the word of their lack of customer service & satisfaction.
Today (April 8 2014), I ordered a 10oz med-rare New Yorker Strip with salad and Italian dressing, fries well done and veggies and a seafood fettucini no crab add mushrooms.
Today I received an 8oz sirloin, no salad dressing, barely cooked fries and no mushrooms in my pasta, and for some reason a side of cocktail sauce. The steak and shrimp were both grossly overcooked.
I called to let them know I wasnt impressed and give them a chance to redeem themselves, and I was pleasantly greeted with snarky attitudes and a manager who then decided to hang up on me.
I was looking for an apology, not discounts. and I was treated very rudely for something that was their fault.
I will never be ordering from this establishment again.
My husband and I have been a customers of George's Pizza for 9 years, we've always had a good meal and good service, there is a great variety of food and you always leave full and satisfied. We frequently take members of our staff there after a long day's work and they have always been satisfied as well.
After seeing two poor reviews for Georges Pizza & Steak House, I must reciprocate with a decent review. I have been visiting Georges for over 15 years, and yes, the interior decor hasn't changed much, but if it's a quality meal you're after, THIS IS THE PLACE.
The steaks we had were very tasty & tender. I have to say though that the prices are a bit too high for the quantity you get. And with so many other steak places in the city, you have to give people something better to stand out from all the others. Unfortunately I didn't find anything special or unique about this steak house and probably won't return. I would rather go to the steak house just up the street where I get soup & salad with my steak (Ranch House) for the same price or just a little further up the street (Houlihans)I can get steak & all the shrimp I can eat for the same price plus add on the salad bar for a couple dollars more!
★ Poor 1 out of 5 one hundred twenty one months and thirteen days ago around Midnight by miscui
I have never had such poor service in my life, not only was the $20 steak freezing cold...but it was also burnt. After taking one bite, i asked for something that was cooked and not from the garbage....
The lady "shift supervisor", rudely told me to F Off and said that if i want another steak i have to pay for it!