Poor service I ordered walk in special rudely you have to wait for the order 1 hour I asked why normally it takes 15 to 25 minutes , no only 1 hour if you want order ,look like this Pizza Hut hired his family member
I order a pizza and it took 2 hours to be deliver because the employee didn't call me back to confirm my nber since it was "supposedly" a new number I'm so mad then the driver shows up I'm starving and the driver goes something like I'm not allowed to pull the pizza unless you pay me I'll never buy pizza hut in my life.
The customer service is absolutely terrible. The manager fails massively in even listening to what the customer has to say for his order, and is terrible at rectifying his error. The pizza quality has also deteriorated at this location compared to the Erin Mills location. If you have a few extra minutes to spare, drive out of your way a litter for better pizza and decent etiquette.
I am sorry to say, but your quality has gone way down!!! I recently had one of the small Gourmet Pizza's from "Pizza Pizza"and was really impresses...infact, went back another time!!! You USE to be the best!!! But, not any more!!! (please send my message to Quality Control) I tried calling, but no one to speak to!!! Thanks JANE
i used to order from this location all the time. Always thought their pizzas were good. Today i ordered a large pep lovers and they wanted $28 to deliver it to my door. That's $30 with tip for a pizza delivered to the door. The operator told me the price went up. Insane. Called alternate pizza place and got a large pizza for $23 delivered to the door.
★ Poor 1 out of 5 one hundred twenty seven months and four days ago around 5PM by Sheeps
I have a concern that Pizza Hut sends out flyers on their Cheesy Bites Pizza with coupons below the advertisement and tend to confuse customers into thinking they can purchase a Cheesy Bite Pizza for the coupon cost!! This is so poor as its not only a waste of time on the customer but probably a waste of time with your staff having to answer that the coupons are NOT related to the Pizza. I would pay for what I SEE on the flyer but if its not clear, that is poor advertisement!
Disappointed Pizza Hut Customer!