we usually go there once a month, service usually good but holly cow their new server ... the worst!!! We simple rush out of there because of her rude comments. I kid even said what wrong with this woman. No more PiZzA hUt. not ever going back.
This Pizza hut at @95 Queen Street, Brampton needs staff!!! I have been there several times....and the only reason I go back is because I love the pizza. The product is great !! However, the pain of being seated and have to wait over 30 minutes to be acknowledged is seriously making me look for the alternative. A week ago me and my hubby and a friend went there and had to complain to the manager to get service...there were 2 servers and the place was busy. I don't understand!!! A big restaurant like that and on a Friday night at 9pm....this kind of service?....As well a few months ago I went there with my family at 930pm and they told us at the door that they don't have any dough to make the pizzas!!!! LMAO!!! we left. A great franchise but going downhill!!!
Worse experience ever! Theyve never informed us beforehand that they cant deliver our pizza since they "claimed" delivery car is broken! How incompetent is that?? And all they could say is a freakin sorry!
The restaurant was extremely busy. I didn't think they expected it. I was there with kids. There was only one server 'Cindy' ( I hope I spelt her name right). She was great, even with so much of pressure she had a smile on her face and checked on our table a couple of times. Kudos to her. It would be nice to have more people like that in the 'service' industry.