★★★★★ Excellent 5 out of 5 twelve months and twelve days ago around 8AM by 1178th visitor
Excellent! I found the staff very friendly, helpful and was pleasantly surprised at discovering the place. Never heard of it before and you don't need to buy a membership. I don't know what the fuss is about, they are really cool and should be valued in these times of high costs. A service to the community!Respond
★★★★ Very Good 4 out of 5 / Mobile review nineteen months and eight days ago around 6AM by 335th visitor
She obviously cannot support an order from a broad line Foodservice supplier. The service that you receive is comparable to the prices you pay. RCWC is an excellent alternative for small business.Respond
★★★★★ Excellent 5 out of 5 twenty seven months and fourteen days ago around 3AM by 16938th visitor
My experience of the pharmacy has been excellent, on the phone and in person. They transferred my prescriptions hassle free, they always look for cheaper prescription or over the counter alternatives and they have done phone followups on new prescriptions. Plus they have the lowest dispensing fee and you get Superbucks on all your prescription purchases.Respond
It's a warehouse store folks. If you want personal service, go pay SaveOn and Thrifty's prices. There are always great markdowns and sales. Many NoName and President's Choice items are way cheaper than at SuperStore and now that they have solved their supply issues, many items which have been in short supply the last few months have been reappearing on the shelves.
★★★ Good 3 out of 5 thirty months and fifteen days ago around 6AM by 16603rd visitor
I have been shopping at the Real Canadian Wholesale Store in Esquimalt since it opened, first for my Catering Company, then for my cooking classes. cooking shows and now for my Bed and breakfast here in Victoria, James Bay. I love your store!!!!! It is uncomplicated, products are easy to find, prices are very competitive and due to the fast turn over, things are fresh. Being a Chef, I like the uncomplicated way of shopping, it is fast and easy. The store is also spacious, one doesnt feel cramped while shopping. We also like that you have a Pharmacy. I send you all my American guests who are looking for generic drugs to your store. Our regular guests go back to shop there every time they are in town.Respond
You have some very wonderful people at the till, incredibly friendly, helpful, courteous and kind, some of them going out of their way to be helpful - like pointing out sales.
Now to the unpleasant part - otherwise I would give you 5 Stars without hesitation - some of your cashier staff - a couple of ladies, to be exact, are rude, condescending, patronizing, and treat customers as second-class citizens, who have to obey by their rules Put this here , no, dont put this here, remember for next time .....unbelievable!!!! I am a business woman for many many years in the hospitality Industry, having owned restaurants and a hotel, now a B&B - to arrive at your till and be treated by some unpolite young girl with such an attitude is despicable. I have had a few incidents where I was treated rudely, but I decided not to complain - have a busy life, better things to do............but yesterday on July 17, on your till # 2 around noon, early afternoon, was the rudest clerk I have ever encountered. - I am just packing up my 350 $ purchase (I am there twice a week at least! and spend 1000s of $s per year at your store) - and being lectured by your clerk, that remember next time, either to put all your butters on the belt or leave all your butters in the cart!..... Just for next time! as if she was scolding a child..............
When I have multiple small items, I always put one on the belt and then tell the cashier how many I have (which is easily verified by taking one look in my cart). This is appreciated by all your till clerks, as I am trying to help them speed things up............................Apparently this clerk didnt like that. This clerk also scanned each of the same items 15 times!!!!! - actually made a mistake and scanned 16 times so I had to go back to get a refund - She did not even excuse herself, instead she accused me in a condescending and patronizing manner, that it was my fault, as I did not leave all items in the box - I could not believe the audacity and rudeness of this cashier!!! Also her method of scanning leaves room for a lot of improvement. If a Kindergarten child would go about scanning each item, I could understand, but from a cashier of a large established high volume wholesale business, I would expect a little more sophisticated approach, not to waste my time and the companys time, and on top of it, being prone to mistakes by loosing track of scanning.
The manager of your store and another female employee, who I see in the store all the time and who seems to have a supervising position, were extremely understanding, friendly, very professional, when I brought this issue to their attention. - When I got home, I searched for the review of your store, found out that cashiers being unfriendly is an issue, and decided to add my comment. - As I already said: I love your store, I love shopping there. I am not a complainer or constant evaluator of anything, but some of your cashiers need to come off their high horse and start treating customers with respect and courtesy, to not ruin an otherwise perfect shopping experience!
- She obviously cannot support an order from a broad line Foodservice ... »more
★ Poor 1 out of 5 thirty two months and twenty four days ago around 8AM by 16268th visitor
The staff on the floor tend to be nice but the cashiers literally throw your stuff around and their attitude is just inexcusable. I can only think that the supervisor is the reason for their dispecable behaviour. \Otherwise the shopping is fun and there are some good deals.#around #nice Respond
The gist of Real Canadian Wholesale Club reviews: friendly, excellent, helpful, surprised, cool, rude Write a Review
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Real Canadian Wholesale Club (250) 381-4078
846 Viewfield RD, Victoria BC as of FoodPages.ca