The place is very clean and speedy, considering the location (downtown) mostly. Standard friendly-Mcdonalds service, but there is nothing wrong with this downtown location. It is nice to see that there is still a family hangout in the center of town.
its an ok place.. its a Mcdonalds.. they have young kids as employees..dont expect the BUckingham palace staff in here for great service
also..the teens, homeless and drug dealers.. its hard to control them because of laws preventing you to kick someones ass if they misbehave..
you dont like it...go to the highlander just at the corner..its a real restaurant with good beer and a great staff.
The staff are there goofing off, while people wait to be served...Then its the bumb problem, they hang out there, begging for change or food...while you try to relax and eat...Why there allowed too be in there is beyond me...
UPDATE from September 16, 2013 posting:I went back in yesterday and spoke to the manager and got my free meal. The service was very good and staff were professional. The day and evening staff are a lot better than the staff I see between 6am - 7am.
I will never go back in the early morning to this location.
UPDATE from Sept. 13, 2013 posting:
When I called the restaurant and spoke to the manager (I assume the day manager); he apologized for the poor service after I told him what happened. Then he offered me a free meal (I did not ask for it) as long as came within a week and took my contact information. Today Sept. 16, 2013, I went to the store just after 3pm. After waiting in a long but fast moving line I asked for the manager. When she came out; I mentioned what happened and what was said to me by the other manager. She checked her office & she could not find any proof of me calling. I guess I will call tomorrow AM.
**As for the good rating from my last post. It must have been a system issue. I clicked 'Poor'.**
The morning service is terrible & slow. The staff seem to not care and are there to have fun. I do not expect super fast service any where but after over 5 minutes the line of 5 moved 1 spot. And the line behind me kept growing. The ONE repeat ONE meal that did come out of the kitchen was wrong and had to go back. I walked out to Tim Hortons next door that had a line up of 15 people and was served in less than 5 minutes.
The only positive thing I can say about McDonalds AM serivce is that they got rid of the compaining staff that they had over a year ago.
I make the mistake of going into this McDonalds every few month. I have to stop going there and wasting my time.