I was in your shop on June 7/17 at approx. 1:30pm. I ordered a coffee & a slice of banana loaf, & paid with my Can. visa credit card. Can you imagine my surprise, when I checked my visa account, & noticed that I was charged $48.56!!!!!!!! I go to coffee shops all the time & never have to check the amount when I pay. I ALWAYS trust that the stores are honest [especially Second cup]! What can I do to correct this problem? I am a senior, & Im VERY upset. Surely there must have been a mistake on your daily tally!!!! Gloria Samuel.
The employees working here are not given eating hour, theyre not allowed to take breaks even after working 8 hour straight. They are not given 11 consecutive hour resting period between shifts which is mandatory in Ontario employment law. The employer here deducts unreasonable amount of money from pay rolls, and do not provide pay stubs. They refuse to pay the trainees during the training hours.. I just worked at this location and told employer about their violations in Ontario employment law, and they fired me. I just filed a claim to the ministry of labour. They repeatedly rip off human rights and wages of employees. please do not feed into an industry that violates rights of the workers!!!