★★★★★ Excellent 5 out of 5 thirty seven months and six days ago around 3AM by 136th visitor
Response from The Unrefined Olive to the review we received.Respond
Our sampling is never controlled, we guide you through your first sample and you are on your way! We do not charge tax on our olive oils or balsamic vinegars. I talked to this individual and they would not disclose their name or help me resolve the issue they perceived that they had.
They were offered full refund and staff demonstrated a full fill. Filling the neck fully adds an extra 20 ml and also puts pressure on the cork as liquid needs room to expand and contract without popping a cork. Just look at any bottle of wine or foodstuff!
Unfortunately this customer yelled openly at my staff, and I was not there that day. Every effort was made to please them and we regret this incident as it is no reflection on our business or customer service.
Our Olive Oils are double gold medal winners and are some of the finest in the world. Our Balsamic is single estate produced. These products are used by some of the finest chefs and restaurants in Ottawa and beyond.
My Mother, friends, and customers find me quite pleasant. They may be biased.
Happy New Year everyone. Please come down and judge the taste and experience for yourself.
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THE UNREFINED OLIVE (613) 231-3133
151 SECOND AVE , Ottawa ON as of FoodPages.ca