Today I was at Timothy's (the one located on Clarence) and I was very disappointed with the service and quality of food. The cashier/barista was goofing around with his colleague and wasn't really paying any attention to me or what I was ordering. There were only four or five sandwiches left to chose from and it was only 12:30! The sandwich was dry and the lettuce was soggy and gross, they grilled it to cover the staleness I guess.
I was very unimpressed with this Timothy's, especially since the other location's I've been to (like the one at College Square) as exceptional service, and lots of food to chose from. Thumbs down Timothy's on clarence!!!
lately i start having coffee at Timothy's coffee at 3 Clarence St. Ottawa.
I was with my friend and i was standing on line. The owner approaches my friend and told him you have to buy something I intervene on the right time and I told him I am online to order.
he answer me that this place expensive and I need people with money.
I don't thing this is a good customer service.
Timothy's World Coffee is a good canadian coffee retailer, you should teach that store owner what customer service and how to talk to the customers.
★ Poor 1 out of 5 seventy five months and seventeen days ago around 9AM by Ukaluktutiak
I had frequented this coffee shop but will never go back.
The coffee is typical coffee shop coffee. Nothing special. The employees were typically civil, occasionally friendly, but the owner was just RUDE.
During my last visit, I ordered coffee and a meal- about 11$ total. Was working on my laptop for about an hour- during DEAD hours-3 other people were there. The owner came up to me and (very sternly) told me to leave because I had been there for hours and was taking up a good table (it was a 2 person spot). He was so rude that it wasn't almost laughable I now understand why the employees were never in a jolly mood.
It is the absolute WORST that I have ever been treated at any restaurant, completely disrespectful toward a paying customer. I will never go there again.
However, if you like mediocre coffee at high prices and terrible service, this place is for you.